Thank you for shopping at SummitShop Direct LLC. We are committed to providing efficient and reliable shipping for all your kitchenware purchases. Below is our shipping policy and information to help you understand our process.
Order Processing All orders will be processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Shipping Options and Delivery Times Standard Shipping: Delivery typically takes 5-7 business days, depending on your location within the United States. Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. Delivery typically takes 2-3 business days. Overnight Shipping: For rush orders, delivered within 1 business day. Shipping Rates Free Standard Shipping: Available for orders over $100 within the United States. For orders under $100, a flat rate shipping rate will be applied and calculated at checkout based on your location and order weight. Expedited and overnight shipping rates will vary based on the option selected and your shipping address. INTERNATIONAL SHIPPING Currently, we only ship to locations within the United States. If you are outside of the United States and would like to inquire about potential shipping options, please contact us directly at OptimaeRetail@tiffanyonlines.com.
ORDER TRACKING Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
SHIPPING PROBLEMS If you experience any issues with your delivery, such as delays or missing items, please contact our Customer Service team at 2543243946or email OptimaeRetail@tiffanyonlines.com. We are here to help you ensure you receive your order in a timely manner.
DAMAGED OR MISSING ITEMS If your order arrives damaged or is missing items, please notify us within 48 hours of receiving the package. We will arrange a replacement or refund as needed.
Thank you for choosing SummitShop Direct LLC. We look forward to serving all of your kitchenware needs!
